Our customers are at the heart of everything we do and we love to hear what you think. We are proud to say that 98.4% of our 500 most recent reviews give us a Five Star rating!
Gift giving has always been about showing love and sharing happiness, and it's our privilege to help you do that. We make giving easy for you every time, providing great gifting ideas along with great service. On the very rare occasions that customers experience an issue, you can rest assured that we always respond quickly and work hard to resolve it.
We believe in Happy Gifting; gorgeous products, chosen with care and attention, presented beautifully. With exceptional service as standard, we help you to always give "more than just a gift" to your friends and family, whatever the occasion.
Here's a small selection of our customers' reviews. See our product pages for hundreds more.
"THANK YOU I have shopped at More Than Just A Gift many times and nothing changes with them. That is to say Quality Service, Quality Communication, Quality range of Products, together with pick up or delivery. It is nothing short of excellent. Other retailers need to take note. Many thanks to all at MTJAG. Just keep doing what you do best, that is having great ranges together with WOW customer service. Thank you very much" Richard W
"SO IMPRESSED! Beautiful product, but possibly the best customer service I have ever had - talk about going the extra mile - massive thanks!" Michelle A
"LOVE YOU 💕I love your shop. I love your brilliant online shop. First class packages. Prompt efficient service. Friendly and helpful staff. Top notch products. Thank you 💕" Julie C"
SOME OF THE BEST CUSTOMER SERVICE I HAVE EVER RECEIVED. I honestly cannot believe how excellent this company’s customer service was. I highly recommend this company and will most definitely be buying from them again!" Jessica B
"SERVICE WITH A VIRTUAL SMILE Everything arrived and was excellent quality. The email I received after my purchase was touching. Small businesses are so important at the moment and the thank you message was heartfelt. I will certainly shop here again." Eddie O
"AMAZING SERVICE Cannot recommend this company enough. My order was dispatched within a day and the service was faultless. Product arrived safely in a well protected box and made a beautiful gift. Thanks so much again." Hayley B
"FANTASTIC SERVICE Presentation and delivery had the personal touch, they managed to still create the feeling of shopping in a boutique online, would certainly shop with them again and I hope to visit the shop soon." Rachel N
"SERVICE Fabulous customer service and very efficient. This company will bend over backwards to help you" Annice G
"BEST GIFT SHOP First class products with first class service from the best gift shop in Leicestershire with excellent customer service" Gemma H
PERFECT! I absolutely love the service from More Than Just a Gift! This is the second time I’ve used them and the products have always been exactly as described, and just perfect beyond belief! I will definitely be buying more!" Hannah B
"FANTASTIC SERVICE AND BEAUTIFUL PRODUCTS! Always impressed with Narborough Hall but even more so than usual! My friend had got married and I wanted to send her a card and a little present prior to their big bash next year. I ordered the present and card that I liked to be sent straight to my friend and has chosen for NH to write the card for me. The next day I was contacted by then as I guess the message didn’t match the card and I had chosen a “Mrs & Mrs” card by mistake! Thankfully they flagged it up for me and asked if I wanted to choose another card - they even sent me photos and swapped it for no extra cost. My friend loved the present and the card. So impressed with the service and with the personal touches they provide, will definitely be using them again!"
"LOVE THIS SHOP I love More Than Just A Gift. It’s my go to place for birthdays, in fact all the gifts are lovely, staff are so helpful and do all they can to help you. Definitely recommend it here" Patricia T
"THANK YOU SOPHIE & TEAM Never disappointed with your products or your service. I just wish your shop was closer to Skipton! Thank you." Georgia S
"GREAT COMPANY The ordering process was easy and the service was excellent. I emailed to say I had put an error in the address for delivery and I got a response within minutes and this was on a Sunday evening to confirm it had been rectified!" Anita D
"EXCELLENT CUSTOMER SERVICE! I have used the write and send service a number of times now and can’t recommend this enough. The service has been amazing and staff went above and beyond to help. I would definitely recommend them and will be using them again." Emma K
"LOVE ALL OF YOUR PRODUCTS I have purchased many items from you over the years, especially when you're looking for that "something special " Lovely shop even when just browsing. Staff are also very helpful and friendly, definitely recommend a visit whether it's on line or in person." Louise H
"BEST ON LINE SHOP Excellent. l always look here first. The products are amazing, competitive prices and first class delivery Thank you" Lorraine B
"JUST PERFECT The service is always outstanding. Thank you from a loyal customer" Jo W